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Trustpilot

Data Solutions API

  • Get business unit details

    Get business unit details including TrustScore and review statistics.

    HTTP method: GET

    Authentication: API Key

    URL: https://api.trustpilot.com/data-solutions/v1/business-units/{businessUnitId}

    Parameters

    • businessUnitId, Required string

      The business unit identifier

      Example: .../v1/business-units/507f191e810c19729de860ea

    curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units/{businessUnitId}" \
      -H "apikey: YOUR-API-KEY-HERE"

    Response

    {
      "id": "507f191e810c19729de860ea",
      "trustScore": 4.5,
      "stars": 4,
      "status": "active",
      "country": "US",
      "numberOfReviews": {
        "total": 10,
        "usedForTrustScoreCalculation": 8,
        "oneStar": 1,
        "twoStars": 2,
        "threeStars": 3,
        "fourStars": 2,
        "fiveStars": 2
      }
    }

  • Find business units

    Get all business units or search by domain.

    HTTP method: GET

    Authentication: API Key

    URL: https://api.trustpilot.com/data-solutions/v1/business-units

    Parameters

    • domain, Optional string

      Domain you want to search for. For example, trustpilot.com

      Example: ?domain=trustpilot.com

    • perPage, Optional number

      Number of results per page (1-1000)

      Example: ?perPage=20

    • page, Optional number

      Page number for pagination (must be positive)

      Example: ?page=1

    curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units" \
      -H "apikey: YOUR-API-KEY-HERE"

    Response

    {
      "businessUnits": [
        {
          "id": "507f191e810c19729de860ea",
          "displayName": "Trustpilot",
          "name": {
            "referring": [
              "Trustpilot"
            ],
            "identifying": "Trustpilot"
          }
        }
      ]
    }

  • Get latest reviews for business unit

    Get the latest reviews for a specific business unit.

    HTTP method: GET

    Authentication: API Key

    URL: https://api.trustpilot.com/data-solutions/v1/business-units/{businessUnitId}/reviews/latest

    Parameters

    • limit, Optional number

      Number of latest reviews to return (1-5)

      Example: ?limit=3

    • businessUnitId, Required string

      The business unit identifier

      Example: .../v1/business-units/507f191e810c19729de860ea/reviews/latest

    curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units/{businessUnitId}/reviews/latest" \
      -H "apikey: YOUR-API-KEY-HERE"

    Response

    {
      "reviews": [
        {
          "id": "64f1b2e4a7c8d9e0f1a2b3c4",
          "stars": 5,
          "title": "Excellent service!",
          "text": "I had a wonderful experience with this company. Highly recommended!",
          "language": "en",
          "isVerified": true,
          "createdAt": "2023-12-15T10:30:00.000Z",
          "consumer": {
            "id": "consumer123",
            "displayName": "John Doe"
          }
        }
      ]
    }

  • Get service reviews

    Get service reviews for a specific business unit.

    HTTP method: GET

    Authentication: API Key

    URL: https://api.trustpilot.com/data-solutions/v1/business-units/{businessUnitId}/reviews

    Parameters

    • startDate, Optional string

      Start date for filtering reviews (ISO 8601 format)

      Example: ?startDate=2023-12-31

    • endDate, Optional string

      End date for filtering reviews (ISO 8601 format)

      Example: ?endDate=2023-12-31

    • nextToken, Optional string

      Token for pagination to get the next set of reviews (base64 encoded JSON)

      Example: ?nextToken=eyJ0b2tlbiI6ICJzYW1wbGVUb2tlbiIsICJwYWdlIjogMSwgInBlclBhZ2UiOiAyfQ==

    • businessUnitId, Required string

      The business unit identifier

      Example: .../v1/business-units/507f191e810c19729de861ea/reviews

    curl -X GET "https://api.trustpilot.com/data-solutions/v1/business-units/{businessUnitId}/reviews" \
      -H "apikey: YOUR-API-KEY-HERE"

    Response

    {
      "reviews": [
        {
          "id": "507f191e810c19729de860ea",
          "stars": 4,
          "title": "Great Service!",
          "text": "I had a wonderful experience.",
          "language": "en",
          "isVerified": true,
          "createdAt": "2023-12-31T12:00:00Z",
          "updatedAt": "2023-12-31T12:00:00Z",
          "experiencedAt": "2023-12-31T12:00:00Z",
          "source": "organic"
        }
      ],
      "nextToken": "eyJ0b2tlbiI6ICJzYW1wbGVUb2tlbiIsICJwYWdlIjogMSwgInBlclBhZ2UiOiAyfQ=="
    }