Get started with Data Solutions

Access Trustpilot’s global database of business profiles and consumer reviews with the Data Solutions API.

This guide will walk you through setting up your account, generating an API key, and making your first API call.

Products and API Access

The Data Solutions API has three main endpoints. Access to these endpoints depends on which product you have purchased.

• Find business unit: Search for a business to get its unique business unit ID.
• Get business unit details: Retrieve a business’s TrustScore, star rating, and number of reviews.
• Get service reviews: Access the full text and details of a business’s reviews.

There are two products that grant access to the API:

Product	Find business unit	Get business unit details	Get service reviews
TrustSignals	✅	✅	❌
TrustSource	✅	✅	✅

To sign up for a Data Solutions product, please register your interest on the waitlist. Our team will contact you with the next steps for setting up your account.

Step 1: Generate your API key

To use the Data Solutions API, you need an API key. You can generate one in the TrustLayer web app. Your organization can only have one active API key at a time. Generating a new key will invalidate the old one.

To generate an API key:

1. Sign in to TrustLayer.
2. Select Create new key.
3. Copy your new API key and store it in a secure location.

Note

You must copy your API key before you close the key generation window. For security reasons, the full API key will only be shown once.

Step 2: Manage users

Your partner manager will set up the first user account for your organization. This user will be an admin and can add or remove other users in the TrustLayer web app.

To add a new user:

1. Sign in to TrustLayer.
2. In the side navigation, select Users.
3. Select Add user.
4. In the modal, enter the user’s name and email address.
5. Select the user’s role (Admin or Member).
6. Select Add user.

Next steps: Make your first API call

Now that you have your API key, you’re ready to start using the API.

Follow our How to use the Data Solutions API guide to learn how to find a business unit and retrieve its TrustScore.